How can I purchase tickets? Do I have to purchase them in advance?
Please purchase tickets in advance to guarantee spots. Tickets can be purchased with a Visa, Mastercard, or American Express via our website. For your security, If you experience a problem when booking, please call us at +6695-943-9222 or email us at firstname.lastname@example.org
Can I get a refund or reschedule my tickets?
Tickets cannot be refunded as your space is guaranteed on the tour once purchased. Refund is, therefore, not allowed for no shows, or late arrivals and each tour is scheduled to depart on time. However, reschedule is possible in case your new requested tour is still available.
How do I use a Promotion Code?
We’ve explained a few simple steps on this link.
In case a tour is sold out, can I get on a waiting list?
At this time, we do not provide a waiting list. However, please contact us to let us know what date you are interested in (and do not see any availability). If possible, we can add an additional tour on that day.
Are there discounted tickets for children?
Yes, we offer a special price for children under 12.
What are included in my ticket price?
- All food and drink tastings (enough for a meal)
- Fun & informative guided walking tour & Sightseeing while visiting cultural landmarks
*Gratuity is not included in the ticket price, but is always greatly appreciated.
What if I am a vegetarian or have food allergies or dietary restrictions?
Please let us know if you (or anyone in your group) are a vegetarian or have a dietary restriction when you purchase tickets. We will do our best to accommodate your needs.
Are there restroom breaks during a tour?
Yes, restrooms are available at every food-tasting location during the tour.
Are walking tours given in bad weather?
Tours are held rain or shine. We also provide ponchos in case of sudden weather changes and you do not have your own umbrella. We only cancel our tour in an unlikely event of extreme bad weather. In that case, we will try our best to reschedule your tour or refund.
Are cameras allowed on the tour?
Definitely. Cameras (and videos) are allowed and encouraged during the tour.
Can I shop during the tour?
To stay on schedule and continue with the informative tour and food tastings in a timely manner, we ask that you please wait to shop until after the tour. You can allow time at the end of the tour to return to your favorite stores located in the map provided. Our guide can also help you with directions to them.
Are tours offered only in English?
Yes, we offer tours only in English at this time. Please contact us if you would like to make arrangements for your own interpreter to join the tour.
How many people can attend a tour?
The maximum number of people per tour guide is 16. If one tour is sold out there is a very good chance we will offer another that same day.
Can I bring my cats/dogs with me during a tour?
Sorry…due to the various food establishments we visit, pets are not allowed on the tour.
Does the tour end at the same place that we start?
No, it does not. However, detailed instructions are provided after ticket purchase with starting and ending point locations. Both are very close to BTS (sky train) stations. At the tour, we provide a detailed map with return directions included at the beginning of the tour Also, our tour guide will help explain directions for any questions you may have.
Can I book a private tour?
Of course! We offer packages for private tours. Please visit our private tour page for more details.